A632.1.4.RB_ashbrookrichard

A632.7.3.RB - Collaborative Decision Making Reflect on the role of collaboration and getting to resolution in the process of decision-making. Rarely, if ever, do our decisions affect only ourselves. Consider the importance of getting other stakeholders involved; how can they help you make a better decision for all?   Recall a specific situation where you are faced with deciding; within the context of the information in this module’s reading, describe the process you went through and the outcome you were seeking. How did stakeholder involvement help you make a better decision?   If stakeholders were not involved, could they have been? Would that have led to a better resolution? Did you achieve your objective(s)? Identify 3 ways you may use this learning experience to make better decisions in the future. Managing Stakeholders: Too Many Slows Progress, Too Few Stifles Objectives I was the lead instructor for CommutAir own by United Airlines. We had a student that wa...

A632.4.4.RB - Deception in Negotiations During negotiations, people often misrepresent information to gain at least a temporary advantage. For example, a seller may fabricate existence of another interested buyer or a buyer may misrepresent the price and availability of an item from a different vendor. Reflect on deceptions in negotiations and describe four ways to reduce your vulnerability to deception during negotiations. Relate an example of a recent negotiation in which you were misled and one in which you may have overstated a claim. In the case of the overstatement, how far would you have gone, or did you go, to leverage your position? There are many different negative methods used during negotiation and some are generally more acceptable than others. Anton (1990) describes four strategies that are used. In order of acceptability these are: misrepresentation, bluffing, deception and falsification. Misrepresentation occurs in negotiation where a person deliberatel...

A632.6.3.RB - The High Cost of Conflict As you have read, much of Levine’s work depends upon having a keenly developed ability to listen. Often, we are so busy developing our own stories, we fail to listen actively to that which we are being told, intent only on verbalizing our own personal stories. Think about the last time you “really listened” to someone else and gave them time to “get their story out”. How different was that experience from your normal communications? What did you learn? Record your experiences in this RB. If you are unable to recall such a situation, find a time/place this week to practice active listening and report on that. Air traffic control (ATC) is responsible for providing crucial information to pilots around busy airports. They communicate with pilots on designated radio frequencies to keep airport operations running smoothly and safely. 1. If a controller gives a pilot an instruction, he or she will prefix it with the aircraft's identifi...

A632.5.4.RB - How Protected are Your Protected Values? In the Hoch text, based on Irwin and Baron's discussions on protected Values (pgs.251 ff.), reflect on three of your major protected values, support those values with at least three major beliefs and show the pros and cons of each belief in terms of trade-offs you are willing to make to support or not support that belief. How do these Protected Values potentially affect your own decision making? Do you feel as strongly about them as you did when you began this exercise? My three protected values are standard operating procures (SOP’s), crew resource management (CRM), and intuition these values are all associated with my job in the aviation field. SOP They ensure that aircraft are flown correctly in accordance with the manufacturers guidelines, but also it allows 2 pilots that have never met before who may be from different crew bases and different cultures or backgrounds to fly together as a flight crew team ...

A632.4.4.RB - Deception in Negotiations During negotiations, people often misrepresent information to gain at least a temporary advantage. For example, a seller may fabricate existence of another interested buyer or a buyer may misrepresent the price and availability of an item from a different vendor. Reflect on deceptions in negotiations and describe four ways to reduce your vulnerability to deception during negotiations. Relate an example of a recent negotiation in which you were misled and one in which you may have overstated a claim. In the case of the overstatement, how far would you have gone, or did you go, to leverage your position? There are many different negative methods used during negotiation and some are generally more acceptable than others. Anton (1990) describes four strategies that are used. In order of acceptability these are: misrepresentation, bluffing, deception and falsification. Misrepresentation occurs in negotiation where a person deliberatel...

A632.3.4.RB Shoemaker and Russo (in Hoch) discuss the hazards associated with "frame blindness" and how to guard against them. Discuss three ways you can avoid "framing traps" and provide a detailed example of each from your life experience. Could you have framed each situation differently? What did the exercise teach you about complex decision-making? What additional tools or "frames" might have helped you through the process? How was "risk" a factor in your examples? What did you learn about yourself through this exercise? In a moment of decision, the best thing you can do is the right thing to do. The worst thing you can do is nothing. -Theodore Roosevelt\par Power of Intuition Making timely and correct decisions is an important part of many jobs, but few professions require this skill at the level of a pilot flying a large, transport category airplane, (aviation week.com). As a pilot we are face with decisions ...

A632.3.3.RB_AshbrookRichard Framing Complex Decisions Describe the 3 different tools or approaches for dealing with complex, multiple stakeholders, and environmental decision processes in your organization. Reflect on changes or alterations you would consider ensuring the most successful process possible. Describe the elements in detail and make clear the available options and consequences. But bring the right people and the right process together, and you’ll win every time, (www.forbes.com). At Worldwide Jet our top managers are always trying to get the edge on the competition. They do this by efficient strategic decision making and by shifting the competitive advantages relative to other competitors and the market being served. The company recognizing that strategic thinking can no longer be limited to identifying promising industries, core competencies, and strategic positions. Describe the 3 different tools or approaches for dealing with complex, multiple sta...

A632.1.4.RB - Multistage Decision-Making                                                  October 15, 2018 Hoch, Chapter 3 discusses the power of everyday reasoning in multistage decision-making. The text discusses the way that researchers solve multistage problems through the application of formulas (dynamic programming models) that provide the most significant chances of success. Critically think about your own decision-making process and reflect on the process you use in relation to the decision making process recommendations outlined in the article. How would you apply optimal dynamic decision analysis to predict the future impact of today's decision? Additionally, would the conclusions reached on pages 57ff. of the text improve your decision-mak...