A632.3.4.R.B_ashbrookrichard


A632.3.4.RB

Shoemaker and Russo (in Hoch) discuss the hazards associated with "frame blindness" and how to guard against them. Discuss three ways you can avoid "framing traps" and provide a detailed example of each from your life experience. Could you have framed each situation differently? What did the exercise teach you about complex decision-making? What additional tools or "frames" might have helped you through the process? How was "risk" a factor in your examples? What did you learn about yourself through this exercise?



In a moment of decision, the best thing you can do is the right thing to do.

The worst thing you can do is nothing. -Theodore Roosevelt\par



Power of Intuition



Making timely and correct decisions is an important part of many jobs, but few professions require this skill at the level of a pilot flying a large, transport category airplane, (aviation week.com).



As a pilot we are face with decisions that required split second timing in our day-to-day operations. Example: When taking off behind a larger aircraft, for example, an experienced pilot can immediately assess that airplane takeoff performance and conclude he or she will rotate before and out-climb the heavy. No deliberation was necessary. If the heavy aircraft takes off the runway in a short distance, then the pilot knows to delay his takeoff and wait for the  heavy's wake turbulence to dissipate. Pilot's intuition allows us to bypass the conventional decision-making model and jump right into the singular evaluation approach.\par

So how does the pilot make these split decisions for one thing we practice in simulators every 6 months to test our split decision making. Most schools teach that to optimized decision-making requires brainstorming. Pilots are not afforded that luxury.



Experience



When there an accident as pilots we always try to learn from other mistakes and really learn, from their decision-making mistakes. As pilot's we are always reexamine the circumstances that we have just experience and talk about it on the ground and can we learn from it and do it better next time. Pilots like to reexamine the approach and critically analyze the would have, could have, should have. Often as pilots we think that could have been me.



Self-critique



Pilots learn from past accidents by remembering what happen to that crew by reading the accident report and even practicing their mistake in a simulator and see if they can duplicated the mistake.

One of the best was to learn and remember is to place an emotional value on the mistake. Neurobiologists have come to call this the modulation of memory storage. Emotional events are often remembered with greater accuracy than events that lack an emotional component.



Could you have framed each situation differently?

We due in the simulator practice each situation differently trying different ways on improving the outcome.

What did the exercise teach you about complex decision-making?

Being aware of our frames poses an enormous risk, (Hoch, S., Kunreuther, H. (2001). In simplest terms, a frame is a model, or lens, for under standing, interpreting, and solving a problem.



What additional tools or "frames" might have helped you through the process?

1. Illusion of Completeness

2. Overconfidence



How was "risk" a factor in your examples?

One of the best was to learn and remember is to place an emotional value on the mistake. Neurobiologists have come to call this the modulation of memory storage. Emotional events are often remembered with greater accuracy than events that lack an emotional component.



What did you learn about yourself through this exercise?

A much better brief before takeoff especially on departures with weather involved and a complicated departure procures.



References

http://a50073rbalbertogil.blogspot.com/2014/11/frame-blindness.html

http://aviationweek.com/business-aviation/how-pilots-intuitively-make-critical-decisions

Hoch, S., Kunreuther, H. (2001). Wharton on making decisions. Hoboken, NJ: John Wiley & Sons Inc

Comments

Post a Comment

Popular posts from this blog

A632.9.4.RB_ashbrookrichard

A632.9.3.RB - Role of Emotion in Decision Making In this video, Prof. Baba Shiv of Stanford University speaks to the importance of emotion in decision making, particularly as related to confidence. After watching this video, reflect on two situations; one, in which you were extremely confident of the outcome and what your attitude was towards the subject; and second, a situation in which you were less confident or not so confident of the outcome. Based on this module's readings and this video write a reflection blog detailing the situations above and describing the role emotion played in decision making. Include what emotional reactions you experienced for each scenario. My first situation that I was extremely confident of the outcome and that my attitude was that I could save this second officer ‘s job at the airlines (United). I was the training officer for this student that had 10 years in at the airline as a second officer on the Boeing 727 which back then required a ...
Read more
A632.4.4.RB - Deception in Negotiations During negotiations, people often misrepresent information to gain at least a temporary advantage. For example, a seller may fabricate existence of another interested buyer or a buyer may misrepresent the price and availability of an item from a different vendor. Reflect on deceptions in negotiations and describe four ways to reduce your vulnerability to deception during negotiations. Relate an example of a recent negotiation in which you were misled and one in which you may have overstated a claim. In the case of the overstatement, how far would you have gone, or did you go, to leverage your position? There are many different negative methods used during negotiation and some are generally more acceptable than others. Anton (1990) describes four strategies that are used. In order of acceptability these are: misrepresentation, bluffing, deception and falsification. Misrepresentation occurs in negotiation where a person deliberatel...
Read more