A632.8.3.RB_AshbrookRichard


A632.8.3.RB - Reflections on the Cynefin Framework  

Create a reflection blog based on critically thinking about how the Cynefin Framework can benefit your decision-making. Consider the chart on page 7 of the HBR article A Leader's Framework for Decision Making and discuss decision-making in multiple contexts; include two specific examples of decisions in multiple contexts that you have made. Detail the considerations from the various contexts that influenced your decision.  Critically assess the Cynefin Framework and describe 5 ways it can provide an improved context for decision making.



Example of Cause and Effect

Think about when you woke up today. Likely, you were probably woken up by the sound of an alarm clock. The loud sound of the alarm was the cause. Without the alarm, you probably would have overslept. In this scenario, the alarm had the effect of you waking up at a certain time. This is what we mean by cause and effect.

Clarifying the decision context involves defining what decision is being made and why, as well as its relationship to other decisions previously made or anticipated.

A great way to clarify the decision context is to hold a “scoping” session involving key people in a one-day or half-day workshop.

Improved context for decision making:

1.      Clarify what decision is being made, and why

2.      Establish roles and responsibilities

3.      Identify the constraints within which the decision will be made

4.      Hold a scoping session to develop a decision charter

5.      Gaining a clear and common understanding of the question is often harder than it seems but is key to working on the answer.

Using the framework can help the decision maker to sense which context they are in. This will help to make better decision and avoid the problems that arise when their preferred management style causes them to make mistakes.

The formal framework segregates the issues facing leaders into different contexts as defined through the nature of the relationship between cause and effect. These are decisions such as simple, complicated, complex, and chaotic. The decision maker requires to diagnose situations and to act in appropriate ways.

Example: When I decide to give additional training there is a process that I must follow which includes stakeholders from the parent company United. The stakeholders did go along with my decision and approved additional training for the student. Now it was up to me and the new instructor to get this student thru the extra training. After the extra training the student did fine and is now one of our Captain’s.



In making my decision:

The first are those most directly impacted by the problem you are trying to solve

The second is made up of the people who are attempting to solve the problem

The third category includes those people who could be solving the problem with you



References

Snowden, D, and Boone, M. (2007) A Leader’s Framework for Decision Making. Harvard Business Review. November 2007. Retrieved from: https://hbr.org/2007/11/a-leaders-framework-for-decision-making






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