A632.9.4.RB_ashbrookrichard


A632.9.3.RB - Role of Emotion in Decision Making

In this video, Prof. Baba Shiv of Stanford University speaks to the importance of emotion in decision making, particularly as related to confidence. After watching this video, reflect on two situations; one, in which you were extremely confident of the outcome and what your attitude was towards the subject; and second, a situation in which you were less confident or not so confident of the outcome. Based on this module's readings and this video write a reflection blog detailing the situations above and describing the role emotion played in decision making. Include what emotional reactions you experienced for each scenario.

My first situation that I was extremely confident of the outcome and that my attitude was that I could save this second officer ‘s job at the airlines (United). I was the training officer for this student that had 10 years in at the airline as a second officer on the Boeing 727 which back then required a third pilot. The time came when the airline had to upgrade to a two-pilot aircraft, the new Boeing 737. The second officer had not flown an aircraft for more then 10 years and this was going to be a challenge for the training department that I was the lead flight instructor. The student went thru the training and had a very hard time, so we decided to put this student thru again. At this time, I was very confident that he would make it thru. During training I notice that he had a very hard time just flying the simulator straight and level which I were extremely confident of the outcome and what your attitude was towards the subject at his experience level should be easy for the student.

The second situation in which that I was less confident and wasn’t sure of the outcome would be to continues more training for the student that was discuss in the paragraph above. After some observation simulator flights with me and some other instructors for their opinion on this student. We all agree that more training was not the answer for now and for me to talk to the student about why he is having so much trouble just flying basic maneuvers. As the lead flight instructor, I went to bat for this student and was losing confidence in his ability to learn this new aircraft. After a heart to heart talk, he then told me why he was having so much trouble in the simulator. When he was hired over 10 years ago, he lied about his flying experience to get the job at United. This student had no flying experience at all and the only reason he was hired is that he new some one in the hiring department that is no longer employed at United. The student was fired for lying on his application and sorry to said he would not ever fly again for a Major airline.




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