A632.3.4.R.B_ashbrookrichard


A632.3.4.RB

Shoemaker and Russo (in Hoch) discuss the hazards associated with "frame blindness" and how to guard against them. Discuss three ways you can avoid "framing traps" and provide a detailed example of each from your life experience. Could you have framed each situation differently? What did the exercise teach you about complex decision-making? What additional tools or "frames" might have helped you through the process? How was "risk" a factor in your examples? What did you learn about yourself through this exercise?



In a moment of decision, the best thing you can do is the right thing to do.

The worst thing you can do is nothing. -Theodore Roosevelt\par



Power of Intuition



Making timely and correct decisions is an important part of many jobs, but few professions require this skill at the level of a pilot flying a large, transport category airplane, (aviation week.com).



As a pilot we are face with decisions that required split second timing in our day-to-day operations. Example: When taking off behind a larger aircraft, for example, an experienced pilot can immediately assess that airplane takeoff performance and conclude he or she will rotate before and out-climb the heavy. No deliberation was necessary. If the heavy aircraft takes off the runway in a short distance, then the pilot knows to delay his takeoff and wait for the  heavy's wake turbulence to dissipate. Pilot's intuition allows us to bypass the conventional decision-making model and jump right into the singular evaluation approach.\par

So how does the pilot make these split decisions for one thing we practice in simulators every 6 months to test our split decision making. Most schools teach that to optimized decision-making requires brainstorming. Pilots are not afforded that luxury.



Experience



When there an accident as pilots we always try to learn from other mistakes and really learn, from their decision-making mistakes. As pilot's we are always reexamine the circumstances that we have just experience and talk about it on the ground and can we learn from it and do it better next time. Pilots like to reexamine the approach and critically analyze the would have, could have, should have. Often as pilots we think that could have been me.



Self-critique



Pilots learn from past accidents by remembering what happen to that crew by reading the accident report and even practicing their mistake in a simulator and see if they can duplicated the mistake.

One of the best was to learn and remember is to place an emotional value on the mistake. Neurobiologists have come to call this the modulation of memory storage. Emotional events are often remembered with greater accuracy than events that lack an emotional component.



Could you have framed each situation differently?

We due in the simulator practice each situation differently trying different ways on improving the outcome.

What did the exercise teach you about complex decision-making?

Being aware of our frames poses an enormous risk, (Hoch, S., Kunreuther, H. (2001). In simplest terms, a frame is a model, or lens, for under standing, interpreting, and solving a problem.



What additional tools or "frames" might have helped you through the process?

1. Illusion of Completeness

2. Overconfidence



How was "risk" a factor in your examples?

One of the best was to learn and remember is to place an emotional value on the mistake. Neurobiologists have come to call this the modulation of memory storage. Emotional events are often remembered with greater accuracy than events that lack an emotional component.



What did you learn about yourself through this exercise?

A much better brief before takeoff especially on departures with weather involved and a complicated departure procures.



References

http://a50073rbalbertogil.blogspot.com/2014/11/frame-blindness.html

http://aviationweek.com/business-aviation/how-pilots-intuitively-make-critical-decisions

Hoch, S., Kunreuther, H. (2001). Wharton on making decisions. Hoboken, NJ: John Wiley & Sons Inc

Comments

Post a Comment

Popular posts from this blog

A632.9.4.RB_ashbrookrichard

A632.9.3.RB - Role of Emotion in Decision Making In this video, Prof. Baba Shiv of Stanford University speaks to the importance of emotion in decision making, particularly as related to confidence. After watching this video, reflect on two situations; one, in which you were extremely confident of the outcome and what your attitude was towards the subject; and second, a situation in which you were less confident or not so confident of the outcome. Based on this module's readings and this video write a reflection blog detailing the situations above and describing the role emotion played in decision making. Include what emotional reactions you experienced for each scenario. My first situation that I was extremely confident of the outcome and that my attitude was that I could save this second officer ‘s job at the airlines (United). I was the training officer for this student that had 10 years in at the airline as a second officer on the Boeing 727 which back then required a
Read more

A632.5.4.R.B_AshbrookRichard

A632.5.4.RB - How Protected are Your Protected Values? In the Hoch text, based on Irwin and Baron's discussions on protected Values (pgs.251 ff.), reflect on three of your major protected values, support those values with at least three major beliefs and show the pros and cons of each belief in terms of trade-offs you are willing to make to support or not support that belief. How do these Protected Values potentially affect your own decision making? Do you feel as strongly about them as you did when you began this exercise? My three protected values are standard operating procures (SOP’s), crew resource management (CRM), and intuition these values are all associated with my job in the aviation field. SOP They ensure that aircraft are flown correctly in accordance with the manufacturers guidelines, but also it allows 2 pilots that have never met before who may be from different crew bases and different cultures or backgrounds to fly together as a flight crew team
Read more

A632.6.3.RB - The high cost of Conflict

A632.6.3.RB - The High Cost of Conflict As you have read, much of Levine’s work depends upon having a keenly developed ability to listen. Often, we are so busy developing our own stories, we fail to listen actively to that which we are being told, intent only on verbalizing our own personal stories. Think about the last time you “really listened” to someone else and gave them time to “get their story out”. How different was that experience from your normal communications? What did you learn? Record your experiences in this RB. If you are unable to recall such a situation, find a time/place this week to practice active listening and report on that. Air traffic control (ATC) is responsible for providing crucial information to pilots around busy airports. They communicate with pilots on designated radio frequencies to keep airport operations running smoothly and safely. 1. If a controller gives a pilot an instruction, he or she will prefix it with the aircraft's identifi
Read more